In order to make your visits to the Website as responsive as possible, we collect information when you visit us.
To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what
information the Website collects, and how the Website uses that information. We gather certain types of
information about our users and we believe that you should fully understand our policy and terms and conditions
surrounding the capture and use of that information.
Information Collected Online
General Browsing.The Website gathers navigational information about the areas
oftheWebsite that visitors visit. This information allows us to see which areas of our Website
aremostvisited and helps us improve the quality of your online experience by providing more of
the mostvisited and desired features and services. Additional non-personally identifiable
informationsuchas domain type, browser version, and service provider may be collected which will
provideinformation regarding the general use of our Website.
Personally Identifiable Information We Collect
The Website collects personally identifiable information from you only when you
voluntarilyprovideus with this information. You can provide us with this personally
identifiable information inmanyinstances throughout our Website, including when you interact in
the following ways: placing anorder through the Website; establishing an account; adding
information to your account, creatingaddress entries, emailing an item to yourself or someone
else; entering a contest orsweepstakes;taking a survey; contacting us with a comment or
question; signing up to receive emails aboutourProducts and services; or applying for a job
online. The Website also collects and retainsinformation about purchases you make on the
Categories of personally identifiable information collected online include your name,
address,gender, month and day of birth, email address, telephone number, mobile phone number,
therecipient’s name, address and email address, and any other information you choose
Pages That Zadig & Voltaire Has On Social Media Sites
Personal information may be collected directly by the Website through Social Media Pages and
mayalsobe collected by the social media site hosting Zadig & Voltaire’s Social Media
The social media sites where Zadig & Voltaire has its Social Media Pages may
provideaggregateinformation and analysis to Zadig & Voltaire about visitors’ use of our
Social Media Pages. This allows us to better understand and analyze our user growth, general
demographic informationabout the users of our Social Media Pages, and interaction with content
on our Social MediaPages. Overall, this information may be used to help us understand the types
of visitors and users ofourSocial Media Pages and their use of the content.
Information We Collect If You Apply For A Job.
If you want to work for us, you can submit a curriculum vitae or resume online. When you fill in an
online employment application, we will collect personal data such as your name and contact details. We
will use this information to evaluate you as a candidate for the position for which you applied and to
contact you about the position.
Using Information We Collect Online
The Website uses the information it collects to fulfill Orders, to fulfill your requests,
tocontactyou or the product recipient(s) in the event of order or delivery difficulties, to
sendcommunications regarding our Products, services and promotions, to respond to your
inquiries, toconduct surveys, sweepstakes or contests, to develop our products, services, and
the Website,and toconsider you for employment. Zadig & Voltaire uses the information
collected on its SocialMedia Pages to send communications regarding our Products, services and
promotions; to respondtoyour inquiries; to conduct surveys, sweepstakes or contests; and to
develop our Products andservices.
If you no longer wish to receive emails from the Website, please follow the
“unsubscribe”instructions included on every newsletter sent by Zadig & Voltaire or
unsubscribe throughyouronline account. Please be aware, however, that even if you request to be
removed from our emailmarketing list, you may still receive email confirmations for any Orders
placed through theWebsite. If you no longer wish to receive marketing materials from Zadig
& Voltaire viaregularpostal mail, please contact Customercare@zadigetvoltaire.com and tell
us in your comments that you want to be removed from Zadig & Voltaire’s postal mailinglist,
including the postal address you wish to have removed.
If you signed up to receive mobile messages from Zadig & Voltaire, but no longer wish
toreceivethese mobile messages, simply follow the opt-out instructions included in each
Information We Share With Third Parties
Personal information that you provide will be used for marketing and promotional purposes only
byZadig & Voltaire, its affiliates and non-affiliated third party companies that we
havespeciallyselected to offer you promotions, products or services. We do not otherwise rent
or sell tothirdparties your personally identifiable information entered on the Website.
We make the names and postal addresses in our postal mailing list, sometimes categorized
bypurchasing information, available to our partners for their marketing purposes. If you
wouldliketo make sure that we do not disclose your name and postal mailing address to our
partners fortheirmarketing purposes, please email us atCustomercare@zadigetvoltaire.com.
We may use third parties to assist us with this Website and our e-commerce business.
Someexamplesof the assistance that may be provided to us by third party service providers
include:fulfillingorders, processing payments, providing electronic online investor information,
monitoring siteactivity, providing fraud prevention services, conducting surveys, administering
and maintainingemployment application information, administering and sending mobile messages,
and administeringemails. Some of these service providers will be located outside of the United
We may disclose specific information about you if required by applicable law or based on our
goodfaith belief that it is necessary to conform or comply with the law or is necessary to
protecttheusers of the Website, the Website itself, or the public.
If Zadig & Voltaire were ever merged with, be acquired by or acquire another business
entity,some or all of the personal information collected about you could be shared with this
entity, aswell as be retained by Zadig & Voltaire. In that event, we will make reasonable
efforts tohaveyour privacy preferences honored.
[U.S. Users. If you are visiting the Website from the United States, your connection will be
through servers located in France, your Orders placed through the Website will be accepted and
processed in and shipped from the United States, and information that you provide will be processed
and maintained by us in our Web servers and internal systems located in France. With respect to
personal information you provide to Zadig & Voltaire on the social media pages, once received by
Zadig & Voltaire from the social media sites, it is maintained and processed by us on servers
and internal systems located in France.]
What Are Cookies and How Do We Use Them? The Website uses a browser featureknown
asa cookie, which itself does not contain personal information, although it will enable us
torelateyour use of the Website to information that you have specifically and knowingly
provided. Thecookies are typically stored on your computer’s hard drive. Information collected
from cookiesisused by the Website to evaluate its effectiveness, analyze trends and administer
the Website. Theinformation collected from cookies allows us to determine such things as which
parts of theWebsiteare most visited and difficulties our visitors may experience in accessing
the Website. Withthisknowledge, we can improve the quality of your experience on our Website by
recognizing anddelivering more of the most desired features and information, as well as by
into your shoppingcartand to tell us whether you have visited the Website in the past. This
allows visitors to theonlinestore to maintain shopping carts between visits. You can refuse
cookies by turning them off inyourbrowser. If you have set your browser to warn you before
accepting cookies, you will receive awarning message with each cookie.
Third Party Cookies. We use third-party service provider(s) to assist us
inbetterunderstanding the use of the Website. Our service provider(s) will place cookies on
yourcomputerand will receive information that we select that will inform us of things such as
how visitorsnavigate around the Website, what features are most used, what Products are browsed
and willalsoaggregate purchasing information. Our service provider(s) analyzes this information
andprovides uswith aggregate reports. The information and analysis provided by our service
provider(s) willbeused to assist us in better understanding our visitors’ interests in the
Website and how tobetterserve those interests. The information collected by our service
provider(s) may be linked toandcombined with information that we collect about you while you are
visiting the Website.
Updating Your Personal Information.
We prefer to keep the personal information of users who have created an online account accurate and
up-to-date. To do this, we provide you with the opportunity to update or modify your personal
information, including your billing address and preferred shipping information. You can log-on to your
account with your email address and password, and you will see a menu where you can update your
Privacy Of Children On Our Website.
Zadig & Voltaire does not knowingly collect or use any personal information from children under the
age of 13. Zadig & Voltaire does not sell Products for purchase by children under the age of 13 and
all children’s Products are for purchase by adults only. No information should be submitted to the
Website by visitors less than 13 years of age.
For your convenience, the Website may contain links to other websites that are not under our control. We
are not responsible for them and this policy does not apply to those websites or any other companies
that we do not own or control. The Website does not evaluate and is not responsible for the privacy
practices or the content of such websites. We encourage you to seek out and read the privacy policies
on each linked site to ensure that you are comfortable with the other websites’ privacy policies and
Your California Privacy Rights.
Zadig & Voltaire collects different types of personal information about you online and offline, as
residents of the State of California to request certain information regarding Zadig & Voltaire’s
disclosure of such personal information during the prior calendar year, in addition to the names and
addresses of the third parties that received such personal information during the prior calendar year
for their direct marketing purposes or, if not feasible, examples of the products and services marketed
by such third parties. If you would like to make such a request, please send us a letter at the
following address: ZV France, 55/57 Rue Saint Roch, 75001 Paris, or send us an email to
Customercare@zadigetvoltaire.com with the
words “California Privacy Rights” in the subject line.
Your French and European Privacy Rights. In addition, and without limitation, to your rights to
unsubscribe as set forth in Section D.2. hereof, under Article 34 of French Law 44-87 dated January 6,
1978, you have the right to amend and modify your own personally identifiable information. To achieve
this, please send an e-mail to ZV France firstname.lastname@example.org,
or a letter by regular mail to ZV France, 55/57 Rue Saint Roch, 75001 Paris, attention Data Privacy
Administrator, stating your personal details and account reference at Zadig & Voltaire. Requested
changes will be implemented within four to six weeks. The Website has been registered with the
CNIL---Commission Nationale Informatique et Liberté on March 9, 2006 under the registration number
As we continue to offer our visitors new and different types of content and services, the Website may
modify our information collection, use, or disclosure practices. Should there be a material change to
our information collection, use or disclosure practices, it will be applied only to information
We reserve the right to disclose your personal information in special cases in which we have reason to
believe that disclosing such information is necessary to identify, contact or bring legal action against
someone who may be causing injury to or interference with (either intentionally or unintentionally) our
rights or property, other Website users, or anyone else who could be harmed by such activities. We may
disclose your personal information without notice to you in response to a subpoena or when we believe in
good faith that the law permits it or to respond to an emergency situation. Specific areas or pages of
the Website may include additional or different provisions relating to collection and disclosure of
specific provisions will apply.
We operate secure date networks provided by industry standard firewall and password protection systems to
protect against the loss, misuse and alteration of information under our control. While we use
reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that data
will always remain secure due to transmission errors, outside events, third party hacking or other
causes. We will comply with all privacy laws and make any legally required disclosures regarding
breaches of the security, confidentiality or integrity of personal data consistent with our ability to
determine the scope of a breach and our obligations to law enforcement. Zadig & Voltaire limits the
number of employees that have access to the databases that contain personal data, and Zadig &
Voltaire employees are advised of the importance of confidentiality. [In addition, it is our
policy to never send your payment card number via email. As an added safeguard, the Website does
not collect and store payment card information.] Payment is processed through our
dedicated space on Ogone payment platform which ensures the security and recording of the payment order.
Supported Web Browsers.
The Website supports the following web browsers: Mozilla Firefox 3.0+, Microsoft Internet Explorer 7.0+,
Apple Safari 4.0+, and Google Chrome 17+.
If you have any questions, comments or concerns regarding our privacy practices, please email us at